{"id":2757,"date":"2026-11-09T12:52:19","date_gmt":"2026-11-09T11:52:19","guid":{"rendered":"https:\/\/galerie-escobar.com\/terms-and-conditions"},"modified":"2026-11-09T14:05:24","modified_gmt":"2026-11-09T13:05:24","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/galerie-escobar.com\/en\/terms-and-conditions","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"

These terms and conditions of sale govern distance sales of editions, prints and multiples made on galerie-escobar.com (“Editions” section) by ARTCAN GALLERY, a French single-member limited company (EURL) with a share capital of \u20ac33,000, registered with the Marseille Trade and Companies Register under number 821 374 014, VAT number FR14 821374014, whose registered office is at 74 boulevard P\u00e9rier, 13008 Marseille, France, trading as “Galerie Diego Escobar” (the “Gallery”). Contact: contact@galerie-escobar.com \u00b7 +33 6 81 69 90 58.<\/p>

1. Products<\/h2>

The works offered are limited editions (screen prints, prints, multiples), signed and numbered by the artist and accompanied by a certificate of authenticity issued by the Gallery. Photographs are as faithful as possible; slight colour variations between screen and work may occur, inherent to fine-art printing techniques. Works are sold unframed unless otherwise stated on the product page.<\/p>

2. Prices<\/h2>

Prices are shown in euros, all taxes included, excluding delivery costs. Delivery costs are shown before the order is confirmed, according to the chosen destination. The Gallery may change its prices at any time; the work is invoiced at the price in force at the time of the order.<\/p>

3. Orders<\/h2>

An order is firm once payment is confirmed. A confirmation e-mail summarising the order is sent to the customer. The Gallery reserves the right to cancel an order if the work is unavailable (for instance a copy sold simultaneously at the gallery); the customer is informed and fully refunded within 14 days.<\/p>

4. Payment<\/h2>

Payment is made online, in euros, at the customer’s choice: by bank card (single payment) through Stripe, or in 3 or 4 instalments at no extra cost through Alma, subject to Alma’s approval. Alma is a French simplified joint-stock company with its registered office at 176 avenue Charles-de-Gaulle, 92200 Neuilly-sur-Seine, registered with the Nanterre Trade and Companies Register under no. 839 100 575 and licensed as a payment institution and financing company (no. 90786). The terms of instalment payment are presented by Alma at checkout. Card details are processed by these providers and never pass through the Gallery.<\/p>

5. Delivery, lead times and collection<\/h2>

At checkout the customer chooses between collection at the gallery (74 boulevard P\u00e9rier, Marseille 8e, by appointment, free of charge) and delivery to the given address. Works are shipped flat, in protective packaging, by tracked and insured carrier within 5 working days of payment confirmation. Indicative transit times after dispatch: mainland France 2 to 4 working days, Europe 3 to 7 working days, rest of the world 5 to 12 working days. In any event, delivery takes place no later than 30 days after the order; failing this, the customer may cancel the order and be refunded. For deliveries outside the European Union, any import duties and taxes are borne by the customer. If a parcel arrives damaged, the customer should note reservations with the carrier and inform the Gallery within 48 hours, with photographs.<\/p>

6. Right of withdrawal<\/h2>

In accordance with Articles L.221-18 et seq. of the French Consumer Code, consumers have 14 days from receipt of the work to withdraw from the purchase without giving any reason, by writing to contact@galerie-escobar.com. The work must be returned in its original packaging, in perfect condition, within 14 days of notification; return costs are borne by the customer, who is advised to use a tracked and insured service. The refund is made within 14 days of receipt of the returned work, using the original payment method.<\/p>

7. Warranties<\/h2>

Works are covered by the French legal warranty of conformity (Articles L.217-3 et seq. of the Consumer Code) and the warranty against hidden defects (Articles 1641 et seq. of the Civil Code). Claims should be sent to contact@galerie-escobar.com.<\/p>

8. Intellectual property<\/h2>

Copyright in the works remains with their authors. Purchasing a work does not transfer any reproduction or representation rights.<\/p>

9. Personal data<\/h2>

Data collected when ordering is needed to process, deliver and invoice the order. It is handled in accordance with our privacy policy (legal notice, in French)<\/a> and is never passed to third parties other than payment and shipping providers.<\/p>

10. Complaints<\/h2>

Any complaint about an order, a delivery or a work may be sent to the Gallery by e-mail at contact@galerie-escobar.com, by phone on +33 6 81 69 90 58 or by post to 74 boulevard P\u00e9rier, 13008 Marseille, France. The Gallery acknowledges receipt within 2 working days and replies within 10 working days. The detailed procedure is set out on the Complaints, returns and refunds<\/a> page. For any complaint about instalment payment, the customer may also contact Alma at support@getalma.eu.<\/p>

11. Mediation and disputes<\/h2>

In accordance with Articles L.612-1 et seq. of the French Consumer Code, a consumer who has first written to the Gallery without a satisfactory answer within two months may use a consumer mediator free of charge. For disputes relating to Alma instalment payments, the competent mediator is the AFEPAME mediator (French association of payment and electronic money institutions), which can be contacted online at https:\/\/mediateur-consommation-afepame.fr\/. The customer may also use the European online dispute resolution platform (https:\/\/ec.europa.eu\/consumers\/odr). These terms are governed by French law; failing an amicable settlement, the courts of Marseille have jurisdiction.<\/p><\/div>","protected":false},"excerpt":{"rendered":"

These terms and conditions of sale govern distance sales of editions, prints and multiples made on galerie-escobar.com (“Editions” section) by ARTCAN GALLERY, a French single-member limited company (EURL) with a share capital of \u20ac33,000, registered with the Marseille Trade and Companies Register under number 821 374 014, VAT number FR14 821374014, whose registered office is […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-2757","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t